madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 4139077310
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, start by opening the app and entering your registered mobile number. Next, verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To complete this process, first check your internet connection and wait for a strong signal. If a strong signal is detected, click on the "send OTP" option and wait for the message to be sent. If you don't receive the OTP within the allotted time, you can seek help through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, please submit your updated KYC documents to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Next, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, only earnings from gaming activities. Withdrawals are limited to the money earned from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the typical quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. It can be withdrawn as real money after it has been earned through gameplay. Any winnings made with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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